The Law Society of Upper Canada

Counsel, Compensation Fund, Regulatory Compliance & Compensation Fund, Professional Regulation

CA-ON-Toronto
Job ID
2017-1443
# Positions
1
Job Type
Full Time
Years of Experience
7
Term
Permanent

OVERVIEW

JOB PURPOSE:

 

Counsel, Compensation Fund reviews and analyzes claims for compensation resulting from Licensee dishonesty and, where appropriate, makes recommendations for grants in accordance with the Law Society Act and Guidelines established by Convocation.   Counsel will also facilitate and support processes for addressing disputed claims issues and will provide other support to the Law Society and to the Compensation Fund Committee, as required. 

 

QUALIFICATIONS REQUIRED:

 

  • An LLB coupled with licensee status in good standing with the Law Society of Upper Canada, entitled to practice law in the Province of Ontario*.
  • Counsel, Compensation Fund is expected to work independently and with a minimum of supervision to ensure that grant recommendations comply with applicable legislation, by-laws and guidelines. Counsel, Compensation Fund is therefore expected to have a minimum of 7 years of prior experience in one or more pertinent areas of law, such as administrative law, litigation, estates, real estate, or a combination thereof.
  • Able to provide assistance to other regulatory departments, as needed. 
  • May be required to travel within Ontario to attend meetings, training events and fact-finding proceedings.
  • Thorough understanding of the Law Society’s mandate, services, legislation and policies, particularly with respect to the role of the Law Society in protecting the public.
  • Broad familiarity with regulatory functions including trusteeships, complaints and investigations.
  • Knowledge of the Compensation Fund Guidelines, precedents, and procedural requirements.
  • Knowledge of real estate transactions, mortgages, estates, trust accounts and related legal accounting procedures.
  • Knowledge and application of a variety of negotiation and dispute resolution techniques.
  • Litigation skills for facilitating Claims Officer fact-finding exercises and similar inquiries.
  • Knowledge of current trends and developments in the legal profession and their practical applications.
  • Ability to clearly identify relevant issues and conduct thorough, efficient and focused investigation of claims.
  • Ability to analyze a large volume of complex claims and apply sound judgment in determining whether a claim meets the eligibility requirements for a grant and to assess the proper quantum of an award.
  • Superior written communications skills, including ability to prepare comprehensive, clear, concise, organized and timely claims-related correspondence and recommendation memoranda.
  • Expressive, clear, concise and persuasive in both spoken and written language for individual and / or group situations including facilitating resolution, disposition of claims and managing expectations of claimants.
  • Ability to reason through complex spoken and written information including the analysis of Licensee books and records.
  • Computer literacy, including familiarity with word processing, spreadsheet applications and the internet/intranet.
  • Broad understanding of the application of technology in a legal environment.

 

*By submitting your application for employment, you agree to a clearance check of your regulatory history with the Law Society, and to the use of this information in assessing suitability for employment at the Law Society.

 

 

 

KEY ACCOUNTABILITIES

Client / Customer Service Delivery

 

  • Critically assesses and analyses allegations of financial loss due to Licensee dishonesty including misappropriation, fraud and other forms. 
  • Gathers and evaluates relevant evidence from claimants, Licensees, witnesses, third parties and other Law Society departments (including Intake & Resolution, Enforcement Teams, Regulatory Compliance and Trustee Services), seeks Licensee representations and assists in facilitating the disposition of claims in accordance with the Law Society Act and Guidelines established by Convocation.
  • Communicates with Licensees, claimants and relevant parties regarding the mandate of the Compensation Fund, the status and disposition of claims. 
  • Engages in negotiations and other measures to achieve a fair and justifiable resolution in each case. 
  • Prepares memoranda to Senior Management and the Compensation Fund Committee recommending the payment of grants from the Fund, and responds to any inquiries related to recommendations. 
  • Facilitates and supports inquiries to assist in the determination of claims where informal resolution is unsuccessful or where the Fund’s position with respect to the appropriate disposition of a claim is disputed. 

Financial Responsibility

 

  • Uses analytical skills and sound judgment to help ensure that grant recommendations, totaling millions of dollars annually, are made in accordance with Convocation policy, past practice, and the optimum long term viability of the Fund. 
  • Prepares grant recommendations up to the maximum permitted by Convocation based on an analysis of the best evidence available, in a timely, efficient and fair manner. 
  • Forecasts, recommends and revises as necessary appropriate reserves for all claims. 

Policy Development

 

  • Identifies emerging issues, conducts research and recommends appropriate policy changes to the administration of the Fund, and provides advice, assistance and recommendations to the Manager, Regulatory Compliance & Compensation Fund, the Compensation Fund Committee, and the Director, Professional Regulation, with respect to policy issues which affect the Fund. 

Team Membership

 

  • Collaborates with the Manager and colleagues in the Professional Regulation Division to ensure appropriate integration and coordination of all regulatory activities.
  • Participates in the development of standardized practices, guidelines and procedures for the appropriate disposition of claims to the Compensation Fund to improve case management performance and to promote knowledge sharing in the furtherance of the Fund’s mandate, the Division’s mandate and the Law Society’s mandate. 
  • Develops team expertise, assisting the team to problem-solve to meet goals as requested by the Manager, represents the team within and outside the Professional Regulation Division.

 

COMPETENCIES

Service Orientation

 

The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).

 

Communication and Interpersonal Skills

 

The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.

 

Team Orientation

 

The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.

 

Continuous Improvement

 

The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.

 

Problem Solving and Judgement

 

The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.

 

Technical Competence / Professional Knowledge

 

The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed