The Law Society of Upper Canada

Administrator, Articling Program, Licensing & Accreditation, Professional Development & Competence

CA-ON-Toronto
Job ID
2017-1489
# Positions
1
Job Type
Full Time
Years of Experience
3
Term
Contract/secondment until October 15, 2018

OVERVIEW

JOB PURPOSE:

 

The Administrator, Articling Program is responsible for administering, and contributing to the planning, development and implementation of the Law Society’s Articling Program in collaboration with the Team Manager, Articling Program.

 

QUALIFICATIONS REQUIRED:

 

  • A college diploma or university degree, or equivalent, in a related field.
  • 3 years prior-related experience, with administrative and legal experience considered an asset.
  • Solid understanding of Law Society policies, regulations and mandate, and of the Articling Program in particular.
  • Proficiency in word processing, spreadsheets, databases, e-mail, and the Internet/Intranet.
  • Speaks and writes in a clear, articulate manner for individual and / or group situations.
  • Reasons through moderately complex spoken and written information.


 

KEY ACCOUNTABILITIES

Client / Customer Service Planning 

  • In collaboration with the Team Manager, Articling Program, administers the Articling Program, ensuring the adherence of program activities with the goals, policies and directives of the organization.
  • Oversees the applications and process for licensing candidates in the articling phase and/or licensees involved as Principals.
  • Participates in program development, reviewing and analysing procedures, and recommending policy/program changes and solutions to contribute to the effectiveness and success of the articling term of the Licensing Process.

 Client / Customer Service Delivery 

 

  • Oversees and coordinates the administrative process for the Articling Program.
  • Reviews documentation and applications, focussing on national and international articles and approval of articling principals.
  • Assists in the determination and review of acceptable, non-standard or ineligible plans/applications, such as exemptions and abridgments, along with appropriate recommendations for action by the Team Manager, Articling Program.
  • Coordinates and tracks the compilation of all statistics related to articling and placement on a monthly basis.
  • Coordinates placement activities, the procedures that govern recruitment, postings, mentoring programs, the articling registry and other employment opportunities and assistance.
  • Monitors articling placements, assisting with interventions as required.
  • Provides ongoing information and guidance to candidates and principals regarding program requirements, opportunities, alternatives, interventions, and problem resolution.
  • Responds to telephone and email enquiries from members of the public, licensees and candidates.
  • Attends meetings within and outside the Law Society in support of program activities.

 Team Membership 

 

  • Contributes to the effective and integrated delivery of services to licensing candidates, licensees and the public, focussing on the integration of delivery and assisting other team members as required.

 Financial Responsibility

  •  Participates in the budget development process by forecasting and monitoring day to day expenditures and revenues for the Articling Program within established guidelines.

COMPETENCIES

Service Orientation

 

The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).

 

Communication and Interpersonal Skills

 

The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.

 

Team Orientation

 

The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.

 

Continuous Improvement

 

The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.

 

Problem Solving and Judgement

 

The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.

 

Technical Competence / Professional Knowledge

 

The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.

 

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