The Law Society of Upper Canada

Office Assistant, Spot Audit, Practice Audits, Professional Development & Competence - contract/secondment to December 2018

CA-ON-Toronto
Job ID
2017-1494
# Positions
1
Job Type
Full Time
Years of Experience
1
Term
Contract/secondment to December 2018

OVERVIEW

JOB PURPOSE: 

 

The Office Assistant, Spot Audit provides specific support and assistance to the Spot Audit department with day-to-day reporting to the Team Leader Administration, Practice Audits.

 

QUALIFICATIONS REQUIRED:

 

  • A high school diploma, with additional courses related to office and secretarial procedures.
  • 1 years’ previous office experience, with some exposure to a fast paced and team oriented work environment.
  • Knowledge of, or willingness to learn regulatory division practices and procedures.
  • Proficiency in word processing, spreadsheet and database applications internet and intranet.
  • Strong keyboarding skills, with the ability to type 45-50 error free words per minute.
  • Clear, concise and articulate communication skills to effectively respond to and transmit information to team members.
  • Some lifting and carrying of files, boxes and document books required.

KEY ACCOUNTABILITIES

Client Service Delivery

 

  • Provides specific office/clerical assistance to Supervisors, Spot Audit under the general supervision of the Team Leader Administration, Practice Audits.
  • Operates computers and office equipment, files, performs data entry, photocopies and binds.
  • Responds to other miscellaneous requests for assistance, depending on team needs and workloads. 
  • May assist in performing more complex and/or specialized duties, such as setting up and scheduling meetings.

 

Team Membership

 

  • Works closely with other members of the administrative support team to ensure effective utilization of division resources.
  • Follows specific instructions and established procedures, referring complex issues to the Team Leader Administration, Practice Audits.

COMPETENCIES

Service Orientation

 

The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).

 

Communication and Interpersonal Skills

 

The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.

 

Team Orientation

 

The requirement to share responsibility for the achievement of team goals and the associated behaviors required for individuals to contribute effectively in a team environment.

 

Continuous Improvement

 

The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.

 

Problem Solving and Judgement

 

The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.

 

Technical Competence / Professional Knowledge

 

The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.

 

 

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