The Senior Quality Assurance (QA) Analyst develops and executes test scripts in a manual, or automated, fashion to validate software system functionality to the design specifications approved by the business. Performs various types of testing: Functional (Unit Testing, Smoke Testing, Sanity Testing, Integration Testing, Regression Testing, UAT Testing, Accessibility Testing) and Non-Functional (Compatibility Testing, Load Testing, Stress Testing, Security Testing) using the tools and procedures available in the IT department. Gathers and analyzes data in support of business cases, proposed projects and systems requirements. Documents defects and fixes required related to software application solutions and provides feedback on the overall quality of the solutions being implemented. Collaborates with Project Manager to plan test schedules or strategies in accordance with project scope or delivery dates.
Client / Customer Service Delivery
Special Projects & Initiatives
The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).
Communication and Interpersonal Skills
The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.
The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.
The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.
Problem Solving and Judgement
The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.
Technical Competence / Professional Knowledge
The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.