The Program Delivery Manager communicates regularly with other managers, senior managers, directors and other designated contacts to ensure the effective flow of communication to & from the Office of the Executive Director, Corporate Services. On behalf of the Executive Director, the Program Delivery Manager may provide advice, give instruction, highlight potential issues & risks, probe for additional information and follow up to ensure resolution/closure.
Ensures there is continuity of policies and procedures across multiple departments and partners with other Corporate Services managers to ensure the goals and objectives of the Division are being met. This includes facilitating meetings, actively participating in meetings, conducting research & analysis, report writing, and overseeing the management of content on the intranet as well as the management of other special projects.
Client / Customer Service Planning
Special Projects and Initiatives
Communication and Interpersonal Skills
Problem Solving and Judgement
Technical Competence / Professional Knowledge