The Bilingual Public Affairs Advisor is responsible for engaging with the Law Society’s government stakeholders to further member and public awareness of, and commitment to Law Society initiatives, and to ensure that the Law Society is informed about issues within the membership and stakeholders of relevance/interest. In particular, the Bilingual Public Affairs Advisor will be responsible for all relevant communications with the Law Society’s Francophone stakeholders. Specific responsibilities include planning and participating in meetings, networking events and other relationship-building activities with county and district law associations, as well as with legal and paralegal organizations. This includes input into the policy development and issues-management processes. The incumbent is responsible for increasing the understanding of and advocating on behalf of the Law Society, its mission, goals, initiatives and services to all levels of government, in both French and English. The Bilingual Public Affairs Advisor will develop and/or understand the strong working relationships with all external stakeholders in the government and the justice sector to respond to complex inquiries and issues, exchange/report complex information and communicate sensitive information with regard to both the government relations agenda and the broader Law Society initiatives. An important facet of the role is to demonstrate the knowledge and judgment required to attend and manage complex and sensitive files.
Client / Customer Service Planning
Client / Customer Service Delivery
Relationship and Alliance Building
The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).
Communication and Interpersonal Skills
The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.
The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.
The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.
Problem Solving and Judgement
The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.
Technical Competence / Professional Knowledge
The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.