Law Society of Ontario

Communications Officer, Law Society Tribunal (Part Time, 21 hours per week)

Job Location CA-ON-Toronto
Job ID
# Positions
Job Type
Full Time
Years of Experience




The Communications Officer supports all aspects of the Law Society Tribunal’s communications with the public, stakeholders and the media. The Communications Officer: has overall responsibility for the Tribunal website and Tribunal content in the Ontario Reports; responds to media inquiries; assists media reviewing Tribunal files; prepares and sends weekly updates to media and other stakeholders; prepares plain language summaries of significant decisions and guides to the Tribunal process; prepares the Tribunal’s annual report; provides strategic communications advice and support to the Tribunal Chair; develops communication strategies, including for digital communications; and is a liaison between the Tribunal and the Law Society’s Media Relations and Communications Department. The Communications Officer proofreads and copy edits various materials produced by the Tribunal to ensure a consistent quality standard. The Communications Officer focuses on transparency and service to the public, professions and parties, applying and promoting the Tribunal’s core values of fairness, quality, transparency and timeliness.




  • A university degree in communications, journalism, public relations or equivalent.
  • 5 years progressive experience providing communications development, support and strategy in a deadline-driven environment.
  • Proficiency in using SharePoint, including for website design and updates, Word, Excel, AS400, and the Internet.
  • Knowledge and understanding of the role of administrative tribunals and the Law Society within the justice system.
  • In-depth understanding of Law Society Tribunal practices and policies.
  • Thorough knowledge of best practices for proactive communications, issues management and media relations, including social media and other electronic communications.
  • Strong writing and editing skills that can be tailored to various audiences and various mediums.
  • Expressive and persuasive in speaking and writing.
  • Sound and strategic judgment in analyzing and applying complex information.
  • Ability to provide prompt, strategic advice on communications issues,
  • Sound judgment in developing and applying complex information.
  • Ability to read, write and/or edit in French is an asset.


Client / Customer Service Planning


  • In consultation with the Tribunal Chair, develops and supports the strategic communications objectives of the Law Society Tribunal. 
  • Stays up to date on best practices for courts, tribunals and professional regulators in communicating and consulting with the public and stakeholders, including through digital and social media. 
  • Seeks out and recommends opportunities to communicate the nature of the Tribunal’s work while ensuring fairness, neutrality and independence are protected and respected.
  • Supports engagement of the members of the Chair’s Practice Roundtable.


Client / Customer Service Delivery


  • Ensures the timely preparation of Tribunal communications, including materials for the Ontario Reports, the Tribunal website, the Annual Report and on digital media. 
  • Promotes engagement with the members of the Chair’s Practice Roundtable. 
  • Coordinates consultation with stakeholders on change initiatives. Responds to media inquiries on short notice.
  • Provides editorial assistance and support for all communications from the Tribunal to ensure high quality materials that are consistent, accurate and delivered in a timely manner. 
  • Assists the Publication Coordinator and Tribunal Counsel with the production of reasons, including by editing draft reasons during times of heavy volume.


Team Membership


  • Works as a part of a diverse, collegial team that includes adjudicators from a variety of backgrounds, staff, counsel and the Chair. Works collaboratively to deliver communications tailored to a diverse audience.


Policy Development


  • Develops and updates policies on strategic communications that balance the independence and neutrality of the Tribunal with transparency.


Relationship and Alliance Building


  • Builds and maintains relationships with diverse stakeholders, includes media, benchers, adjudicators, Law Society staff and members of the Chair’s Practice Roundtable.


Service Orientation


  • The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).


Communication and Interpersonal Skills


  • The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.


Team Orientation


  • The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.

Continuous Improvement


  • The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.


Problem Solving and Judgement


  • The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.


Technical Competence / Professional Knowledge


  • The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.


Embracing Change


  • The requirement to work towards and embrace change in the workplace.


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