Law Society of Ontario

Communications Officer, Law Society Tribunal (Part Time, 21 hours per week)

Job Location CA-ON-Toronto
Job ID
2018-1526
# Positions
1
Job Type
Full Time
Years of Experience
5
Term
Permanent

OVERVIEW

JOB PURPOSE:

 

The Communications Officer supports all aspects of the Law Society Tribunal’s communications with the public, stakeholders and the media. The Communications Officer: has overall responsibility for the Tribunal website and Tribunal content in the Ontario Reports; responds to media inquiries; assists media reviewing Tribunal files; prepares and sends weekly updates to media and other stakeholders; prepares plain language summaries of significant decisions and guides to the Tribunal process; prepares the Tribunal’s annual report; provides strategic communications advice and support to the Tribunal Chair; develops communication strategies, including for digital communications; and is a liaison between the Tribunal and the Law Society’s Media Relations and Communications Department. The Communications Officer proofreads and copy edits various materials produced by the Tribunal to ensure a consistent quality standard. The Communications Officer focuses on transparency and service to the public, professions and parties, applying and promoting the Tribunal’s core values of fairness, quality, transparency and timeliness.

 

QUALIFICATIONS REQUIRED:

 

  • A university degree in communications, journalism, public relations or equivalent.
  • 5 years progressive experience providing communications development, support and strategy in a deadline-driven environment.
  • Proficiency in using SharePoint, including for website design and updates, Word, Excel, AS400, and the Internet.
  • Knowledge and understanding of the role of administrative tribunals and the Law Society within the justice system.
  • In-depth understanding of Law Society Tribunal practices and policies.
  • Thorough knowledge of best practices for proactive communications, issues management and media relations, including social media and other electronic communications.
  • Strong writing and editing skills that can be tailored to various audiences and various mediums.
  • Expressive and persuasive in speaking and writing.
  • Sound and strategic judgment in analyzing and applying complex information.
  • Ability to provide prompt, strategic advice on communications issues,
  • Sound judgment in developing and applying complex information.
  • Ability to read, write and/or edit in French is an asset.

KEY ACCOUNTABILITIES

Client / Customer Service Planning

 

  • In consultation with the Tribunal Chair, develops and supports the strategic communications objectives of the Law Society Tribunal. 
  • Stays up to date on best practices for courts, tribunals and professional regulators in communicating and consulting with the public and stakeholders, including through digital and social media. 
  • Seeks out and recommends opportunities to communicate the nature of the Tribunal’s work while ensuring fairness, neutrality and independence are protected and respected.
  • Supports engagement of the members of the Chair’s Practice Roundtable.

 

Client / Customer Service Delivery

 

  • Ensures the timely preparation of Tribunal communications, including materials for the Ontario Reports, the Tribunal website, the Annual Report and on digital media. 
  • Promotes engagement with the members of the Chair’s Practice Roundtable. 
  • Coordinates consultation with stakeholders on change initiatives. Responds to media inquiries on short notice.
  • Provides editorial assistance and support for all communications from the Tribunal to ensure high quality materials that are consistent, accurate and delivered in a timely manner. 
  • Assists the Publication Coordinator and Tribunal Counsel with the production of reasons, including by editing draft reasons during times of heavy volume.

 

Team Membership

 

  • Works as a part of a diverse, collegial team that includes adjudicators from a variety of backgrounds, staff, counsel and the Chair. Works collaboratively to deliver communications tailored to a diverse audience.

 

Policy Development

 

  • Develops and updates policies on strategic communications that balance the independence and neutrality of the Tribunal with transparency.

 

Relationship and Alliance Building

 

  • Builds and maintains relationships with diverse stakeholders, includes media, benchers, adjudicators, Law Society staff and members of the Chair’s Practice Roundtable.

COMPETENCIES

Service Orientation

 

  • The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).

 

Communication and Interpersonal Skills

 

  • The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.

 

Team Orientation

 

  • The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.


Continuous Improvement

 

  • The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.

 

Problem Solving and Judgement

 

  • The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.

 

Technical Competence / Professional Knowledge

 

  • The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.

 

Embracing Change

 

  • The requirement to work towards and embrace change in the workplace.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed