Law Society of Ontario

  • Communications Specialist, Media Relations & Communications, External Relations and Communications

    Job Location CA-ON-Toronto
    Job ID
    2018-1529
    # Positions
    1
    Job Type
    Full Time
    Years of Experience
    3
    Term
    Permanent
  • OVERVIEW

    JOB PURPOSE:

     

    The Communications Specialist is a skilled communicator familiar with traditional and digital communications techniques, and plays a key role in assisting with the development and implementation of strategic, proactive communications and public/media relations programs.

     

    QUALIFICATIONS REQUIRED:

     

    • A university degree in communications, journalism, Public Relations or equivalent.
    • Minimum of 3 years progressive experience in the development and implementation of communication plans and tactics related to all aspects of corporate communications. As coach and advisor to the organization, the incumbent requires exposure to the media.
    • Knowledge and familiarity with best communications practice.
    • Knowledge of the Law Society and the issues that affect it and the legal community.
    • Knowledge of best practices with respect to proactive communications, digital communications, design principles, issues management and media relations.
    • Strong writing and editing skills that can be tailored to various audiences (employees, legal community, members of the public, media) and various mediums (speeches, speaking notes, member publications, web sites, social media, media and public materials).
    • Knowledge of and familiarity with using social media platforms as a proactive communications tool. Expressive and persuasive in both spoken and written language for individual and / or group situations.
    • Experience with CMS software use.
    • Reason through and interprets complex spoken and written information.
    • Ability to speak and write in French an asset.

    KEY ACCOUNTABILITIES

    Client / Customer Service Delivery

     

    • Working with the Manager and Communications Advisors, the Specialist supports the Communications team and client department staff to implement and monitor the effectiveness of communications strategies within the context of the organization’s goals.
    • Responsible for writing, designing and overseeing the development of e-newsletters and other member communications vehicles, and protecting the organization’s brand by approving logo use and branding guideline adherence by internal and external partners, under the supervision of the Manager, the Communications Specialist helps with the implementation of proactive communications programs for client departments, benchers, members and others. 
    • Helps with background research and initial drafting of speeches for the Treasurer, benchers and senior management, talking points, and key messages.
    • Working with the Manager and the Communications Advisors, the Specialist will assist with fielding media inquiries when required.  
    • Proactively seeks out opportunities to communicate the Law Society’s message via external print and electronic media, building the public image and “branding” of the Law Society with a range of publics and target audiences.

     

    Research

     

    • Researches priority projects and subjects for internal and external communication, and in consultation with the Manager and Communications Advisors, identifies those best suited to foster awareness of and commitment to organizational goals. 
    • Drafts communications materials for web content, media releases, issues notes, special events, feature articles, publications and promotion materials. 
    • Works with the Manager and Advisors to evaluate issues, research and benchmarks to adequately measure services and make improvements. 

     

    Special Projects and Initiatives

     

    • Provides support to internal and external special communications projects under supervision of the Manager and Advisors to enhance the Law Society’s relationship with external stakeholders.

     

    Team Membership

     

    • Works closely with the Communications staff and members of client departments to help plan and implement communications and marketing activities.
    • Works with the Communications team to assist with delivery of advice on a variety of initiatives to internal staff and client departments to facilitate and support communications plans that are aligned with departmental initiatives, and the strategic plan of the organization.
    • Provides support to the Manager for Convocation meetings (board meetings) and helps identify opportunities to promote policy decisions to Law Society staff and members, as well as media and the public.

    COMPETENCIES

    Service Orientation

     

    • The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).

     

    Communication and Interpersonal Skills

     

    • The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.

     

    Team Orientation

     

    • The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.

     

    Continuous Improvement

     

    • The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.

     

    Problem Solving and Judgement

     

    • The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.

     

    Technical Competence / Professional Knowledge

     

    • The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.

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