The Business Analyst role is responsible for providing complex requirements gathering and analysis for new and ongoing projects in Information Technology, facilitate project execution, manage competing priorities, and apply a high degree of professionalism in managing stakeholders and their expectations. The Business Integration team has two main goals. The first is to maximize the ways in which IT is being absorbed as a function of business, and to perform the role of trusted interface and translator between IT and the business. The second is to enable and facilitate change, usually in the context of information technology projects (and in close collaboration with the PMO), by defining goals and requirements and by designing, validating, and recommending solutions that deliver real business value.
- A university (preferred) or college degree in Business, Computer Science or a related discipline, coupled with relevant experience in business analysis, project management, business processes, IT service management, and information systems solution architecture and design. Relevant education or certifications in business analysis, project management, business processes, IT service management, and information systems solution architecture and design will be considered in lieu of a college diploma or university degree.
- 3 to 5 years’ progressive and related business analysis and project management experience.
- Knowledge of the business workings of the Law Society’s systems and business culture would be an asset.
- Must have significant technology project experience.
- Breadth of knowledge and experience in project management (planning, implementation, measurement) under conditions of rapid change, supporting a diverse user community.
- Strong interpersonal skills related to needs identification, business process consultation, solution selling and relationship management at all levels of the organization.
- Strong verbal and written communication skills to facilitate meetings, resource coordination and documentation.
- Breadth and depth of knowledge / experience in Microsoft Office, MS Outlook and MS SharePoint platforms, and leveraging these technologies to meet business unit needs.
- Strong understanding of business unit processes, workflows and management control structures.
- Strong understanding of performance measures, cost/benefit analysis and ROI.
- Speaks in a clear, articulate manner, using audience-appropriate language and terminology, for individual and/or group situations.
- Develops and applies complex information.