The Content Strategist is a skilled project manager responsible for maximizing the educational impact of content developed within the Professional Development and Competence Division (PD&C) as directed by the Manager of the Practice Supports & Resources (PSR) department.
Working with internal and external subject matter experts, and liaising with technical staff or contractors, the Content Strategist plans, writes, edits, and manages the creation, enhancement and dissemination of high value multi-media content designed to increase learner engagement. The Content Strategist supports the competence mandate of the PD&C by focusing on the needs of lawyers and paralegals in practice taking into consideration the long-term capabilities and priorities of the Law Society.
The Content Strategist will have a key role to play in pre-production, production and post-production stages of the development of multi-media content that includes educational and outreach campaigns for the Coach and Advisor Network, CPD Accreditation, the Practice Management Helpline and other PD&C initiatives as may be assigned by the Manager.
Client / Customer Service Delivery
The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).
Communication and Interpersonal Skills
The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.
The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.
The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.
Problem Solving and Judgement
The requirement to identify and analyse problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.
Technical Competence / Professional Knowledge
The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.