The Bilingual File Management Coordinator (FMC) provides support for file management and hearings at the Law Society Tribunal in English and French, including intake, maintaining physical and electronic files and supporting and assisting the panel and court reporter/monitor at hearings. Each FMC is responsible for a group of Tribunal files and will be the primary contact person for the parties and adjudicators on their assigned files. The FMC assists in ensuring that Tribunal rules and processes are complied with in filings and at hearings and acts as clerk during complex hearings. The FMC assists adjudicators in drafting endorsements consistent with Tribunal procedures and prepares draft orders. The FMC monitors the Tribunal’s e-mail inbox, providing timely and accurate responses to inquiries from adjudicators, parties and the public and redirects information to adjudicators as appropriate. The FMC monitors deadlines to ensure materials are submitted by the parties on time and are redirected to adjudicators as appropriate. The FMC sets up the hearing room before the hearing and debriefs with the panel and court reporter/monitor afterwards, responding to inquiries and providing guidance on Tribunal processes and procedures. The FMC focuses on service to the public, professions and parties, applying and promoting the Tribunal’s core values of fairness, quality, transparency and timeliness.
Client / Customer Service Delivery
Relationship and Alliance Building
Communication and Interpersonal Skills
Problem Solving and Judgement
Technical Competence / Professional Knowledge