The Team Manager, Entry-Level Competence, working under the direction of the Manager, Licensing and Accreditation, oversees the development of standards, content and procedures to support the Law Society’s lawyer and paralegal licensing processes. This includes management of the paralegal college accreditation and audit process, and the development of assessment tools and protocols for assuring entry-level competence of lawyers and paralegals. The Team Manager is responsible for providing substantive and operational leadership to a staff of counsel and coordinators, acting as an internal and external resource regarding licensing and accreditation issues.
*By submitting your application for employment, you agree to a clearance check of your regulatory history with the Law Society, and to the use of this information in assessing suitability for employment at the Law Society.
Client / Customer Service Planning
Client / Customer Service Delivery
Performance Goals, Targets and Standards
Relationship and Alliance Building
REQUIRED COMPETENCIES INCLUDE:
The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).
Communication and Interpersonal Skills
The requirement to structure and deliver effective verbal and written communication with clients, staff, members, the public, and others in a non-threatening and constructive way.
The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.
The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its members and stakeholders.
Problem Solving and Judgement
The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and / or recommend appropriate solutions.
Technical Competence / Professional Knowledge
The requirement to apply knowledge and skills are to carry out the work and / or provide advice and the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.
The requirement to work towards and embrace change in the workplace.
The requirement to behave with integrity, credibility and honesty when dealing with others, as well as the requirement to grow and develop employee capabilities.