Law Society of Ontario

  • Office Assistant, Spot Audit, Professional Development & Competence

    Job Location CA-ON-Toronto
    Job ID
    # Positions
    Job Type
    Full Time
    Years of Experience



    The Office Assistant – Spot Audit provides specific support and assistance to the Spot Audit department with day‑to‑day reporting to the Team Leader Administration, Practice Audits.




    • A  high school diploma, with additional courses related to office and secretarial procedures
    • 1 year previous office experience, with some exposure to a fast paced and team oriented work environment.
    • Knowledge of, or willingness to learn, regulatory division practices and procedures.
    • Proficiency in word processing, spreadsheet and database applications, internet and intranet.
    • Strong keyboarding skills, with the ability to type 45-50 error free words per minute.
    • Clear, concise and articulate communication skills to effectively respond to and transmit information to team members.


    Client / Customer Service Delivery


    • Provides specific office/clerical assistance to Supervisors, Spot Audit under the general supervision of the Team Leader Administration, Practice Audits. 
    • Operates computers and office equipment, files, performs data entry, photocopies, binds and responds to other miscellaneous requests for assistance, depending on team needs and workloads. 
    • May assist in performing more complex and/or specialized duties, such as setting up and scheduling meetings.


    Team Membership


    • Works closely with other members of the administrative support team to ensure effective utilization of division resources. 
    • Follows specific instructions and established procedures, referring complex issues to the Team Leader Administration, Practice Audits.



    Service Orientation


    • The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).


    Communication and Interpersonal Skills


    • The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.


    Team Orientation


    • The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.


    Continuous Improvement


    • The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.


    Problem Solving and Judgement


    • The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.


    Technical Competence / Professional Knowledge


    • The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.


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