The Coordinator, Program Accreditation is responsible for supporting the program accreditation process, assessing applications for accreditation of programs containing professionalism content and ensuring the applications are processed and approved or denied within fifteen business days of the application date. The incumbent will be responsible for communicating with Law Society employees, licensees and external providers about their program applications and will respond to queries from licensees and providers about the accreditation process. In addition, the incumbent is responsible for assessing, processing and following up with applications for accreditation of alternate eligible educational activities involving professionalism content.
Client / Customer Service Planning
Client / Customer Service Delivery
Performance Goals, Targets and Standards
The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).
Communication and Interpersonal Skills
The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.
The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.
The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.
Problem Solving and Judgement
The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.
Technical Competence / Professional Knowledge
The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.