The Manager, Events is responsible for the management of the Law Society of Ontario‘s events. The Manager, Events works collaboratively with representatives from a range of groups at the Law Society to plan, coordinate and oversee a variety of events. Some of the events are primarily developed and hosted by various groups at the Law Society including the Equity and Diversity Department, the External Relations and Communication department, partner organizations and businesses. Event attendees may include students, staff members, Licensees, board members (Benchers), members of the business community, government as well as the media.
The incumbent will have overall management responsibility for the event space bookings, including the Donald Lamont facility and our internal meeting rooms and Osgoode Hall Restaurant. They will serve as a main contact between the internal event conveners, and external clients, to ensure successful delivery of events, conferences, board meetings, business luncheons and dinners, etc. with the highest level of quality.
Client Customer Service Planning
Client Customer Service Delivery
The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).
Communication and Interpersonal Skills
The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.
The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.
The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.
Problem Solving and Judgement
The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.
Technical Competence / Professional Knowledge
The requirement to apply knowledge and skills to carry out the work and/or provide advice. This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.
The requirement to work towards and embrace change in the workplace.
The requirement to behave with integrity, credibility and honesty when dealing with others, as well as the requirement to grow and develop employee capabilities.